Contact Us

Get in Touch

Email Support

[email protected]

For general support and technical issues

Privacy Inquiries

[email protected]

For privacy policy questions and data requests

Business Address

California, United States

Primary business location

Business Hours

Monday - Friday

9:00 AM - 6:00 PM PST

Response time: Within 24-48 hours

Service Information

API Client Name: Articraftor
Service: Video Channel Summary
Project Number: 951211062171

Send us a Message

Note: For urgent technical issues, please email us directly at[email protected]

Frequently Asked Questions

How do I get a refund for failed infographic generation?

If infographic generation fails due to technical issues, your credits are automatically refunded. If you notice a charge without receiving the service, please contact our support team.

What data do you collect from YouTube?

We only access publicly available video transcripts and metadata through YouTube API Services. Please see our Privacy Policy for complete details.

How can I delete my account and data?

You can request account deletion by emailing [email protected]. We will delete all your personal data within 30 days, except where required by law to retain certain information.

Do you use multiple YouTube API project numbers?

We use only the single project number (951211062171) for our YouTube API Services integration. All YouTube data access is conducted through this single, authorized project.

How do you ensure compliance with YouTube policies?

We strictly follow YouTube API Services Terms of Service and Developer Policies. Our service provides transformative summaries for educational purposes and complies with all data usage restrictions.

For terms of service, please visit our Terms of Service page.
For privacy information, please visit our Privacy Policy page.